New Senior Vice President Energizes Focus On Customer Experience And Product Development

Nicky Stump joins Broadway Bank as Senior Vice President, Customer Experience and Product Development Manager, bringing a 13-year background in strategy, transformation, process design and product management. Stump deploys her expertise in leading complex programs from inception through production at Broadway Bank. Her passion for innovation, business transformation and customer relationship management energizes the Bank’s  focus on dynamically and interactively generating new ideas and solutions for remote clients. Stump holds a Bachelor of Arts in history from The University of Texas at Austin and a Master of Business Administration from Our Lady of the Lake University.