To our Broadway Bank customers:
Our commitment to the health and safety of our employees and community is our top priority every day. While we always follow health and safety standards, today more than ever it is imperative we take extra precautions.
Preparation in place
Broadway Bank has plans in place for situations like the one we are facing today. This preparation allows us to respond more quickly and effectively, ensuring we remain operational and continually serve you and the community. We have a task force in place that is closely monitoring the Centers for Disease Control & Prevention (CDC) and the World Health Organization (WHO). They are continuously evaluating this fluid situation while working closely with our leadership team.
Keeping our customers safe
Broadway Bank has increased the sanitization of each of its financial centers beyond the normal scheduled cleaning, with a focus on high traffic areas. We’ve also ensured hand sanitizers, disinfectant wipes and tissues are easily accessible throughout our facilities.
Keeping our bankers safe to serve you
In addition to the thorough cleaning each financial center and workspace has received, we are communicating with our employees and encouraging them to take precautionary measures, especially staying home if feeling ill. We’ve also limited in-person meetings.
Bank from home
We strongly encourage use of Broadway Bank’s Online and Mobile Banking to manage your finances during this time. Our digital platform allows you to check your balances, deposit checks, manage your debit/ATM cards, transfer money, and more. If you have not enrolled in Online Banking, visit broadway.bank to register.
We’re here to help
The uncertainty of COVID-19 has not only affected the health of individuals, it has also significantly affected the economy, whether through the stock market or absenteeism from work. Broadway Bank understands some of our customers may be impacted and face financial difficulty. We encourage you to contact us to discuss how we might be able to assist you during this time.
Don’t fall victim
Finally, we encourage you to rely on trusted sources for information. Be on alert for scams, including phishing emails, that typically arise during situations like this.
We've experienced much throughout our history—from recessions to catastrophic weather and more. We're confident in our preparedness, and we remain a sound financial institution with dedicated Broadway Bankers making it their mission to assist you. We will continue to keep our customers’ and bankers’ health and safety our number one priority, and we appreciate your understanding during this time.
President and CEO