Fraudsters have figured out yet another way to intimidate us in an attempt to steal your personal information. It’s called smishing. Smishing is a text message impersonating a familiar company, usually a financial institution, requesting a response with your bank and/or online account information. The text message will include an alert creating a sense of urgency with statements such as, “your account has been overdrawn” or “review your account immediately”. Additionally, the message may include a fictious link or a phone number for you to respond.
You should never click on any links or call back phone numbers that you were not expecting. Although you may have signed up to receive text message alerts, always reach out to the company directly. Trust, but verify first.
For more information about smishing and other scamming methods, please visit https://broadway.bank/About-Us/Security-Privacy/Phishing-Vishing-Smishing
Example of a smishing message: