Talk about the perfect quote to summarize the world we live in. It’s attributed to Benjamin Franklin, and it’s probably never been more true than right now. Innovation is pushing businesses to adapt in ways they hadn’t expected. Most of the time, you benefit because of it.
Think about the grocery industry—in just a couple of years we’ve witnessed large sections of retail space repurposed to make room for curbside pick-up and home delivery. The taxi industry has adapted slowly to stop the rise of ride-sharing services. DVRs keep you entertained on your own schedule; online delivery keeps you out of the car. All industries are changing to meet you and your lifestyle.
Banking will be no different. The rapid rise of Online and Mobile Banking has already changed how you connect to your finances, but the technology gets better every day. We’re committed to making sure we provide you the best of Broadway Bank right on your mobile phone.
Our physical stores will change too. We’re looking closely at how you bank, and where. Do our hours meet your needs? Is our financial center in the right location? How do we make the bank work better for you and your business? Most importantly, how do we ensure you can conduct all your business 24/7 digitally, even when we’re closed?
We’re excited about the next evolution. We’ve seen a lot of them in our 77 years—we put in the first motor banks in the region. We’re still here because our customer experience is second-to-none. And we’ll keep developing the best digital products and services, and reinventing the financial center experience, because at Broadway Bank we’re certainly not finished.