Award recognizes huge, innovative steps forward Broadway has taken to offer best-in-class digital services for customers.
San Antonio, Texas, October 14, 2020 – Broadway Bank is the winner of the 2020 International Data Corporation (IDC) Real Results Omni-Experience Award for Digital Banking, recognizing the independent institution as a Digital and Information Technology industry leader among peers worldwide. The award is an important acknowledgment that Broadway Bank has made significant progress in providing innovative services that give customers robust online and mobile experiences, now more important than ever in a rapidly changing landscape.
This innovation award continues the momentum for Broadway Bank, which was recently recognized as winner of Top Workplaces by the San Antonio Express News .
The presenter of the Real Results Omni-Experience Award—IDC—is a leading media, data and marketing service company that provides market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. Each year this group recognizes global leaders within these industries that have created exceptional financial services for clients and customers. The 2020 Real Results Award winners were reviewed with a different lens than years past. The review committee looked for global companies delivering essential tools and services needed to survive these unprecedented times.
Broadway Bank’s nomination included a detailed look at overhauled digital banking features and forward-thinking technology teams behind the design and user experience. The bank was judged against other financial institutions worldwide and took home the prize for its Online and Mobile Banking services.
“We are incredibly proud of our innovation teams for delivering best-in-class service to our customers through our online banking platform,” said Broadway Bank CEO David Bohne. “We work hard to tailor our digital services to our clients’ needs, especially during these times when we adapted to a socially-distanced and virtual environment. Broadway Bankers are some of the most forward-thinking professionals in the industry, dedicated to delivering our promise to provide modern banking, that’s locally sourced and personally delivered.”
Winners of the 2020 IDC Real Result Awards were announced during a live webcast on Tuesday, October 13 and were described as “the technological backbone of the financial services industry.” To see a list of all award categories and winner, visit the IDC website here .